Think inside the box to avoid the pitfalls of digital transformation
Today’s digital-first world demands that we rethink the way we work to remain competitive. Connecting people, processes and data is essential to protect the...
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WHY CUSTOMER EXPERIENCE IS THE LIFEBLOOD OF BUSINESSES TODAY
Customer experience is the only true differentiator in the consumer-led era. Businesses need to shift their focus from ‘what we do’ to ‘how we...
HOW TO DO MORE WITH LESS: IT BUDGETS ARE PLUMMETING BUT EXPECTATIONS ARE HIGHER THAN EVER
We live in an age of exponential technological growth but most companies don’t increase their IT budgets proportionally. So how do you serve your...
KEY CONSIDERATIONS WHEN CHOOSING A CLOUD CONTENT-MANAGEMENT PROVIDER
It’s important to choose a provider that fully meets your business needs, otherwise, you may not find the productivity you were searching for
THE IT USER IS NOW OUR CUSTOMER, BUT IS THE CUSTOMER ALWAYS RIGHT?
By providing exceptional quality of service we can change people’s minds
THE FAX MACHINE – IT WAS ACCEPTABLE IN THE 80S
One year to phase our fax machines in the NHS? Quite possibly the simplest of migrations yet, surely…
SDWAN – THE GAME CHANGING NETWORK TECHNOLOGY
SDWAN (software-defined wide area network) enables a user to virtualise key network components
THE ONE WHERE WE ATTENDED A CONFERENCE, WITH A DIFFERENCE
We have used Slack as our main collaboration tool for some time now and the results have been excellent.
MORRISONS LOSES DATA LEAK CHALLENGE – BEWARE OF THE INSIDER THREAT
We need to face that uncomfortable truth: there’s a real risk of data losses originating from our own staff
