The automated IT Service Desk that will revolutionise your IT support and open the door to a fast-evolving, automated future.
WHAT IS IT?
ServiceHive is our semi-autonomous, highly automated IT Service Desk that will revolutionise your IT support and open the door to a fast-evolving, automated future.
• A cloud-based platform with AI decision
making at the core of its functionality,
• Designed to greatly reduce the burden on
user-facing IT teams by processing all “first
contact” incidents, requests and queries.
• Combines intelligent automation with
customer specific knowledge to deliver a
scalable 24x7x365 support service that is
dependable and highly cost-effective.
